Shipping Policy

Shipping Policy for SHG E-Shop

1. Shipping Locations

At SHG E-Shop, we currently offer shipping services within India. We are continually working to expand our shipping capabilities to serve more regions and provide a wider reach for our customers.

2. Shipping Methods

We partner with trusted shipping carriers to ensure the safe and timely delivery of your orders. The specific shipping method available may vary based on your location and the items in your order. We primarily offer standard shipping as our default shipping method.

3. Estimated Delivery Time

Our goal is to deliver your orders promptly. We typically aim to dispatch orders within 1  business days from the date of purchase. Please note that delivery times may vary based on factors such as your location, selected shipping method, and any unforeseen circumstances. We estimate the delivery time to be approximately 5-7 days from the date of order placement.

4. Shipping Costs

Shipping costs are calculated based on various factors, including the weight, dimensions, and destination of your items. You can view the shipping cost for your order during the checkout process. Please note that shipping costs are non-refundable.

5. Order Processing Time

Orders placed with SHG E-Shop are typically processed within 4-5 business days from the date of purchase. Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information to monitor your shipment’s progress.

6. Tracking Your Order

For your convenience, we provide a tracking number in the shipping confirmation email. You can use this tracking number to monitor the status and estimated delivery date of your order. Please allow some time for tracking information to become available after your order has been shipped.

7. Delivery Attempts

Our shipping partners make multiple delivery attempts to ensure the successful delivery of your order. In the event that you are not available to receive the delivery, they may leave a notification with instructions for arranging a suitable delivery time.

8. Shipping Restrictions

Certain products in our inventory may have shipping restrictions or specific delivery conditions. Any such restrictions or conditions will be clearly communicated on the respective product pages.

9. Delivery Address

To ensure smooth and accurate delivery, please provide complete and accurate delivery information, including your full address and contact details. SHG E-Shop will not be liable for delivery issues resulting from incorrect or incomplete address information provided by customers.

10. Delayed or Lost Shipments

While we make every effort to ensure on-time delivery, certain factors beyond our control, such as extreme weather conditions or unexpected events, may lead to delays. If you encounter a lost or significantly delayed shipment, please reach out to our Customer Service team, and we will assist you in resolving the issue promptly.

11. Shipping Inquiries

For any inquiries or concerns regarding the shipping status of your order, feel free to contact our dedicated Customer Service team at info@shgeshop-kuoykn59m9.live-website.com. We are here to provide the assistance you need.

SHG E-Shop reserves the right to revise or update this shipping policy as needed. We encourage our customers to refer to our website for the most current version of our shipping policy.

Thank you for choosing SHG E-Shop. Your satisfaction is important to us, and we look forward to delivering quality products to your doorstep.